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Michael Worledge, Head of Financial Services Sector at Harris Interactive, joined the market research company in 2005 and brings over 20 years of experience having worked in consumer and pharmaceutical research as well as ops-project management. At Harris Interactive, Michael specializes in Financial Services research, and has worked across sub-sectors, initiating and leading a qualitative syndicate looking at the future of insurance. He has written two papers, which have been finalists for the MRS Financial Services Research Award, winning in 2012 with GIMRA. Michael has extensive experience in both consumer and B2B market research, has a BSc in French and German from Aston University and is a Certified Member of the Market Research Society.