How the Digital Transformation of HR Influences Enterprise Growth

Done the right way, digital transformation offers HR the opportunity to impact employee engagement and happiness in a meaningful way. It could even result in being the source of an enterprise’s growth and capacity to be extraordinary. What really drives the motivation of employees is their experience at work on an individual level and their relationships with their managers and colleagues.

When it comes to HR, digital transformation doesn’t simply mean doing tasks digitally, but rather focuses on employee performance, learning and satisfaction. This can be transformational for the company and have a significant influence on the well-being and culture of the organization.

Following are the six areas where HR’s digital transformation is likely to have the most influence:

Consumerization

A growing trend, consumerization is converting HR into a system of engagement that enables the company to reach employees on a more personal level rather than just having them on record. Consumerization allows for better user experience and drives HR through a digital transformation. The expectations of HR learning and software have changed as has the way employers have begun to manage performance.

Analytics

Data can be gathered on all of the above and analytics can give the company accurate and timely insights into the way the business is performing.

The Digital Employee/Manager Discourse

There needs to be a constant dialogue between employees and managers in order to combine employees inner work lives, HR and consumerization of digital transformation. Earlier, digital transformation meant tedious reviews and long management hours.  Today, however, digital transformation takes on new meaning. It involves instant goal-setting wherein those goals are synced to real-time needs and objectives.

Learning Transformation

Not only is learning moving from classrooms to on-demand, content is converted into bite size sections that are more easily absorbed and can be used on-the-go and on-the-job. Gamification is also a way to guarantee employee engagement and ensure knowledge retention while elements of gaming can pace learning and motivate and drive success.

Effect on Establishing Targets

Targets are set every quarter or year as part of a performance review and this often creates a link in the discourse between compensation and performance which leads goals to become irrelevant or old and immaterial. Separating out the two and sharing S.M.A.R.T goals with co-workers and employees creates a more unified work environment.

The Importance of Feedback

This extends to the feedback and reactions of the employees. Whether it’s filling out an employee satisfaction survey  or reviewing on a mobile app, the data is gathered and analyzed using analytics to gauge concerns, satisfaction, etc.