Interview with Neil Ganz, Co-founder, Chairman & CEO at PowerSphyr
Neil Ganz is an entrepreneur, seasoned executive, and business transformation expert with 27 years of leadership, manufacturing, sales, distribution, and corporate development experience in the US and abroad. In 2016, Neil co-founded Powersphyr to simplify power delivery, giving customers the wireless charging experiences they need. Prior to co-founding PowerSphyr, he founded GPX International, which grew into the 30th largest tire manufacturer in the world and grew revenues at Maine Industrial Tire from $38M to $82M over the course of 3 years via rapid transformation of sales, manufacturing, and operational practices.
TDE: Thank you so much for taking our questions! Tell us a little about your business and its history?
Neil Ganz: PowerSphyr delivers a range of universal wireless charging solutions under its SkyCurrent III. We deliver both wireless charging transmission and receiving solutions, as well as a full suite of reference designs to our OEM partners. Every solution provides multiple device charging while intelligently delivering the right amount of charging to deliver optimal performance. These solutions support power ranging from 500 watts down to low milliwatts.
TDE: What are your thoughts on the current pace of digital transformation in your industry?
Neil Ganz: We are driving transformation by delivering solutions that can simultaneously charge multiple products faster and cheaper than anything available today. We launched our dual-mode solutions in January and are already partnering with multiple OEMs who are accelerating their product to market launch through our reference designs. The pace of adoption for wirelessly enabling consumer, automotive and industrial products will accelerate as we partner to deliver their customers the freedom and flexibility of true ‘drop & go’ wireless charging.
TDE: What do you feel is the one technology trend within your industry that cannot be ignored?
Neil Ganz: Wireless charging has to be seamless. By that I mean it has to be fast, easy to use and secure. First generation wireless charging or Qi validated the market, PowerSphyr is building on this validation to deliver wireless charging that works anywhere, in any form factor, and charges every time.
TDE: Have you used technology for managing a) field team operations, b) sales/channel management, c) shipment tracking, d) employee engagement, or e) customer retention? What has been your experience?
Neil Ganz: We have optimized Salesforce to drive performance, predictability and insight into our direct and partner sales and support efforts.
TDE: How integrated is your customer experience- from sales to operations to delivery tracking? Do your customers have access to a common portal?
Neil Ganz: We are extending our enterprise CRM platform to support two primary portals associated with resellers and partners.
TDE: How paperless are your operations? Do you feel any part could be digitized and if yes, which?
Neil Ganz: As you can imagine much of our delivery is based on solution development and documented reference designs. We are better than most in integration between sales, support and engineering. That said we have to continue to improve. We currently have teams that need to collaborate across 6 states in the US, and development in India (today), and soon expanding into Asia.
TDE: In the next quarter which part of your business are you focusing on? Which part of your business can be further optimized using technology?
Neil Ganz: Sales is the fuel that drives our growth. This will be a combination of direct and indirect sales targeted at the Optimal Opportunity Profile, as well as Optimal Customer Profile.
TDE: Do you view & use a common management dashboard to check the health of your business
Neil Ganz: We need to track volume and velocity of qualified opportunities through our sales funnel. We need to map our success to each of our key channels to market: direct, indirect and partnerships.
TDE: How do you keep yourself updated? What are some of the websites or magazines or apps that you subscribe to or read regularly?
Neil Ganz: Online feeds and channels leveraging Apple News as an aggregator, and then (as time permits) the WSJ, Bloomberg, Fortune.
What’s your favorite social network – Instagram, Facebook, LinkedIn or Twitter?
Neil Ganz: LinkedIn
For more DX insights follow Neil Ganz on LinkedIn